Customer reviews of Car Insta
At Car Insta we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 151 customer reviews
By Charles G on 31 July 2020 | Purchase not verified
Excellent service. Part exchanged my car and they delivered my new car, for free to County Durham! Excellent car and the whole team were amazing!!
Best service and experience - thanks Car Insta 😁
By Kevin G on 31 July 2020 | Purchase not verified
Can’t speak highly enough of the service provided. Quick, easy, and great communications , always available to talk through and answer questions, proving reassurance throughout - especially when “buying blind”. Vehicle was delivered really quickly (almost to the minute) in fantastic condition with all supporting documents as promised, with full post sales service and comms. Thanks for a great experience - and I’d fully recommend to anyone. I don’t often write reviews - but this Is genuinely well deserved!
By DONNA W on 08 June 2020 | Purchase not verified
John is very friendly and effecient, he provided an excellent car buying experience for me to make sure the car I purchased was perfect. He arranged for my car to be delivered by Colin, who is also very friendly and delivered my car, across country in good time on the arranged delivery date. The customer service they provide is second to none. I would definitely recommend Car Insta.
By Ruth C on 14 December 2019 | Purchase not verified
Car InstA deserves their 5 * reputation for used car dealership! The company and John Parker (owner) has acted with integrity not often seen in this industry. When I had a problem with my battery even though my warranty had expired they responded to my SOS quickly. They replaced the battery though they were under no obligation to do so. This shows outstanding personal company intransigence I will definitely buy my next car from them. Ruth choma, Burghfield
Buying a Used Car Stress Free Is No Longer a Myth
By David G on 01 September 2019 | Purchase not verified
Finding Chineham Motors when I was looking for a used car was a fantastic piece of luck. John was a pleasure to deal with and it was as if you were buying the car from a mate. No pressure, i felt relaxed and I am very happy with the car I purchased. John went the extra mile for me as well, after I had paid the deposit John noticed that the front two tyres were not in great shape. Before I came back to pick the car up, he had taken it to Kwik Fit to have the tracking looked at and they said it could do with two new tyres as well. John purchased the two tyres as well as paying for the tracking. This speaks volumes about the the owner of this compamy. Dealing with this company is a breath of fresh air, I know wehre to go for my next vehicle and I will not hesitate to recommend them to anyone. Cheers John.
By Daniel L on 26 August 2019 | Purchase not verified
Fantastic dealership John was very friendly and professional. Bought a Citroen C3 and had an issue a few days later but don’t let this put you off as John fixed the problem within a few days. Highly recommend and will use in the future.
By Shaun M on 14 August 2019 | Purchase not verified
Easy sale top motor and top bloke to. Highly recommend 👍
By Craig S on 26 July 2019 | Purchase not verified
I recently purchased a Vauxhall Corsa 1.3 from J and I'm giving him 5 stars for the reasons listed below: - Easy care-free viewing of the vehicle - There were 3 things that I wanted to be done on the car before purchase and they were completed within a few days. - J personally delivered my car late on a Friday afternoon, which is brilliant! - After a day of having the vehicle, the brakes started to get a little squeaky and needed replacing. They were replaced within one working day and at no cost to me! Overall, a very satisfied customer and would absolutely recommend this company to anyone Well Done! Craig
True to his word seller- a rare find these days
By Ryan S on 03 June 2019 | Purchase not verified
Seller was really frindly, patient, and true to his word. I had an issue with my car that I spotted before purchse, and when i got it back, i had it fixed a couple of weeks later and was fully refunded for the work done. It was less than £200 total, but he did not quibble at all. This to me was something rare in this industry, he was true to his word, very easy to deal with and i would certainly consider buying from this company again. I bought my car 29th April 2019, and it came with 3 months warranty. I have already claimed easily and successfully on this guarantee. Place was easy to find, not quite sure how anyone can get lost providing you have a satnav and that you do a little homework on google maps prior to driving there. Very happy with my sale, and i want to say thanks for the after sale customer service.
Excellent. Highly recommended
By Katie L on 29 April 2019 | Purchase not verified
Easy to see why these guys are 5 star rated. So well deserved. So helpful, patient, honest and more than reasonable in pricing. I could not recommend a better dealer with exceptional customer service and quality cars.
- 01256 578001 07555 029029
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