Customer reviews of Car Insta

By Robin M on 14 March 2018 | Verified purchase

It’s a big commitment purchasing a used car which historically has carried a fair deal of risk, but right from the beginning of the process John was open, honest and flexible, we’ve ended up with a lovely Jaguar XF at a fair price, thoroughly recommend Chineham Motor Company.

Reply from Car Insta on 01/04/18

We agree with you Robin, it is a big commitment buying a used car. That's why we ensure all of our vehicles are prepared to the highest of standards. We pride ourselves on our integrity and reputation, therefore it is satisfying to receive valued feedback such as the one you have given here. We wish you all the best with the stunning XF and if need assistance in finding your next car please don't hesitate to call! Kind regards, Chineham Motor Company.

By Melissa B on 13 March 2018 | Verified purchase

Brought a vehicle the weekend just gone and couldn't be any happier with the vehicle itself and the quality service given. Had all paperwork and car presented nicely and all questions were answered. Followed up by a call and text in a few days after the purchase to see how the car was and if everything was alright. couldn't reccomend a company any more, very satisfied customer!

Reply from Car Insta on 01/04/18

Thank you for your feedback Melissa, we are pleased to hear you are happy with your purchase and the service you received. Should you need our assistance in the future please don't hesitate to call! All the best with the lovely Astra! Kind regards, Chineham Motor Company.

By Karl P on 12 March 2018 | Verified purchase

Chineham Motor Company provided a no-pressure professional approach to my purchase. I was able to test-drive the car on my own and given time to make a considered decision. I was offered a fair trade-in deal and was general very impressed with the excellent customer service. I have been very pleased with the V70 I purchased and have no problem in recommending Chineham Motors.

Reply from Car Insta on 12/03/18

Thank you for your valued feedback Karl! It was a pleasure dealing with you, and we wish you all the best with the stunning Volvo V70. We look forward to doing business again with you in the future. Kind regards, Chineham Motor Company.

By Alun M on 21 February 2018 | Verified purchase

This was the first time I've purchased a used car from a dealer and was nervous at the prospect. However, I was immediately put at ease and would definitely recommend Chineham Motor Co. The service was excellent, responses quick and the overall process very simple. Most of all I'm very pleased with my new car.

Reply from Car Insta on 12/03/18

We were happy we made your first dealer buying experience a good one Alun! If you ever need our assistance in the future please don't hesitate to ask. Kind regards, Chineham Motor Company.

By Chris L on 14 February 2018 | Verified purchase

Very professional and helpful. Would definitely recommend Chineham Motor Company to anyone in the market for a reliable vehicle. The owner is polite, efficient and very helpful

Reply from Car Insta on 21/02/18

It was a pleasure dealing with you Chris, and thank you for your valued feedback. We wish you many years of happy motoring in the lovely BMW 1 Series. If you ever need our assistance in the future please don't hesitate to call! Kind regards, Chineham Motor Company.

By Gary H on 30 January 2018 | Verified purchase

An excellent customer service was received. Friendly and professional staff. Good quality car. Issue with the battery transpired but was rectified immediately and was hassle free. Would highly recommend.

Reply from Car Insta on 21/02/18

Thank you for your feedback Gary. We are pleased to hear you were happy with service you received. Unfortunately it's inevitable faults will occur with used cars. That's why we provide our customers with hassle-free effective warranties. We wish you all the best with the stunning Antara and look forward to doing business again with you in the future. Kind regards, Chineham Motor Company.

By Cherry C on 28 January 2018 | Verified purchase

This has to be the easiest and least stressful car purchase ever! John was polite and helpful from start to finish. Arrived on time for our appointment. Allowed us to look around car on our own and even allowed us to test drive alone, so we had chance to look without feeling pressured. He explained features of car to us. What I liked the most was he put no pressure on us to purchase, he allowed us to make the decision ourselves. He gave me a very fair price for my car I part exchanged. When we decided to purchase there was a fault light showing for low tyre pressure, which he sorted before we left. He promised a courtesy call after sale which I received a few days later. It was a pleasure to deal with John and would defiantly recommend him and Chinham Motors to friends and family. Thank you I love my new car!

Reply from Car Insta on 21/02/18

Thank you for your feedback Cherry. It was a pleasure dealing with you as well! We are pleased to hear you are happy with the service you received. We wish you many years of happy motoring in the lovely i20! Kind regards, Chineham Motor Company.

By Harry N on 26 January 2018 | Verified purchase

After searching for a few weeks and finding cars with hidden difficulties and underlying problems. I went and visited chineham motor company to look at another Citroen ds3. The car was in excellent condition with no hidden problems and all paperwork available. It was exactly how it was described when I went to look at the car. The owner and dealer was very helpful and friendly unlike other dealerships I had previously visited. It was a very professional service and he let us test drive the car as well which drove almost as if it was brand new. I highly recommend this dealership because of its fantastic customer service and I am very happy with my new purchase.

Reply from Car Insta on 21/02/18

Thank you Harry for your valued feedback! We are pleased that you were happy with our customer service and the condition of the car. We take pride in the service we provide, and the preparation our vehicles undergo. We wish you all the best with the stunning DS3 and hope to do business again with you in the future! Kind regards, Chineham Motor Company.

By Kevin M on 29 December 2017 | Verified purchase

Very easy transaction, very satisfied. Only negative would be more signage needed on road so easier to find.

Reply from Car Insta on 31/12/17

Thank you for your feedback Kevin. Likewise was a pleasure doing business with you. Signage is part of our new refurbishment plan. We wish you all the best with the Focus and should you need our assistance in the future please don't hesitate to contact us! Kind regards, Chineham Motor Company.

By Mark F on 20 November 2017 | Verified purchase

From start to finish i felt at ease whilst buying my car. They gained my trust and i was more than happy with the service i received from Chineham Motor Company.

Reply from Car Insta on 30/11/17

Thank you for your feedback Mark. It was a pleasure dealing with you and we wish you many years of happy motoring in the stunning Chrysler 300C! Please don't hesitate to contact us in the future should you require our assistance. Kind regards, Chineham Motor Company.