Customer reviews of Car Insta
At Car Insta we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 115 customer reviews
Honest and friendly
By Alex K on 16 May 2017 | Verified purchase
It was an absolute pleasure doing business with you John! As you know, I'd looked at many Mondeo ST220's in the past, but was waiting for the right one to come up for sale with a reputable dealer. I came to you based on your customer feedback... and now I'm happy to add to it! When I came to view the car, I found you to be honest, approachable and friendly. This sealed the deal for me. Also, when an engine light came on a few weeks after I bought the car, you were kind enough to go out of your way to have it repaired. The car is an absolute dream to drive and it still puts a smile on my face every day! Wishing you the best of luck with everything. Alex
A Breath Of Fresh Air
By Matt P on 15 May 2017 | Verified purchase
An absolutely first class trader in every single respect and completely honest too. Our business was conducted on a "handshake" (ie gentleman's agreement) but then John found several things wrong with the car which he wasn't happy with. Not only did he have the good grace to call me and let me know of these, he also put them right (at considerable expense to his bottom line). In all probability these would not have affected my decision to still proceed with the purchase - which he knew - but he still went ahead and got them done. And as for the car ? (bought 3 weeks ago)........we are over the moon. Thank you John.
Would highly recommend 5*
By Jen C on 14 May 2017 | Verified purchase
Excellent customer service. We had a few issues with car at the beginning John sorted everything wouldn't hesitate to buy another car from him.
Top car, top service, top man.
By Rodney P on 09 May 2017 | Verified purchase
As an older generation buyer it was nice to receive such good customer service, from a very pleasant young man. Thank you John for your kind attention - Good car.
Glad we found you!!
By Deborah L on 25 April 2017 | Verified purchase
john was very pleasant to deal with, excellent customer service! Great car, excellent value for money. Worth travelling the extra distance and as promised follow up call a few days after purchase to make sure every thing ok. Nice touch.
Reliable, local and affordable
By Adam K on 20 March 2017 | Verified purchase
Very approachable, professional and friendly. Car ticks all the boxes and at a very fair price. Love the warranty offered as well. Thanks again
Speedy and smooth transaction
By Steven B on 20 March 2017 | Verified purchase
After a nightmare with another dealer, I found a car for sale with Chineham, that hadn't yet been delivered or photographed. After getting a vehicle summary from John over the phone, I travelled 100 miles to view it, on his guidance alone. The vehicle was superb and as described. I put down a deposit straight away, before John went out of his way to have a small internal valet done, prior to me collecting it that night. John is friendly and helpful and in no way applies pressure to get sales. All in all a smooth and fast transaction - which was exactly what I needed. Cheers John. Maybe see you again in a few years!
Easy to do business with!
By Matthew S on 20 March 2017 | Verified purchase
From the first contact with John via email through to post delivery he was nothing but polite, honest and informative. It's been extremely straight forward doing business with him and hopefully when I come to change this one, he has something in stock that I might want as I'll happily return a 2nd time round.
By Mark L on 20 March 2017 | Verified purchase
Nice guy ,good car and well priced
very good service
By Matthew W on 19 March 2017 | Verified purchase
We found that john was very helpful and very approachable. Once we had purchased our new car, the starter moto went but john went out of his way to get it fixed within a few days . He is very friendly and a genuine reasonable guy.
- 01256 578001 07555 029029
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