Customer reviews of Car Insta

By Matthew S on 20 March 2017 | Verified purchase

From the first contact with John via email through to post delivery he was nothing but polite, honest and informative. It's been extremely straight forward doing business with him and hopefully when I come to change this one, he has something in stock that I might want as I'll happily return a 2nd time round.

Reply from Car Insta on 15/04/17

We value the service we provide to all our customers Matthew. Therefore it is always nice and rewarding to know you were happy with the customer service you received. We wish you all the best with the Twingo RenaultSport and look forward to doing business with you again in the future! Kind regards, Chineham Motor Company.

By Mark L on 20 March 2017 | Verified purchase

Nice guy ,good car and well priced

Reply from Car Insta on 15/04/17

Thank you for your feedback Mark, was a pleasure dealing with you! We hope you enjoy the SLK. Kind regards, Chineham Motor Company.

By Matthew W on 19 March 2017 | Verified purchase

We found that john was very helpful and very approachable. Once we had purchased our new car, the starter moto went but john went out of his way to get it fixed within a few days . He is very friendly and a genuine reasonable guy.

Reply from Car Insta on 20/03/17

Thank you for your feedback Matthew! It was nice to meet you and your family. We are aware that faults on vehicles can occur at anytime. It's how we deal with them that's important. Therefore it was no problem to rectify the issue you had quickly and efficiently. If you ever need our assistance in the future please don't hesitate to call! Kind regards, Chineham Motor Company.

By Jamie G on 15 March 2017 | Verified purchase

John is very knowledgeable, easy to deal with, clearly very passionate about what he does. He lets the experience of buying a car happen at your pace, his no pressure style works much better than the car supermarket conveyor belt approach, allowed me to take the car on a real test drive and answered all my questions well. I would definitely recommend and buy another car from him!

Reply from Car Insta on 20/03/17

It was a pleasure meeting you Jamie! We take pride in the service we offer, and value feedback from our clients. We hope to do business again with you in the future! Kind regards, Chineham Motor Company.

By Raimondas Z on 12 March 2017 | Verified purchase

Very attentive, professional, polite, prompt and reliable service received!

Reply from Car Insta on 13/03/17

Thank you Raimondas and Nadia, was a pleasure meeting you both and your son! Hope you enjoy the stunning BMW M Sport. If I'm ever at Westfield I'll definitely visit your bakery! Kind regards, Chineham Motor Company.

By Lauren T on 02 March 2017 | Verified purchase

Great car with well suited description. Had no problems during the buying process and would definitely recommend to a friend! Seller was extremely welcoming and easy to get hold off when needed!

Reply from Car Insta on 06/03/17

Was a pleasure meeting you and your sister. Good luck in passing your driving test. We wish you many years of smooth motoring! Kind regards, Chineham Motor Company.

By Kayleigh B on 01 March 2017 | Verified purchase

I was very impressed with the service I received from Chineham Motor Company, I got a fair deal on my trade in car which was more than I expected and it was good to get a follow up call a week later to see how I was getting on with the new car. John was very efficient and helpful and I would recommend Chineham Motor Company to my friends in the future.

Reply from Car Insta on 02/03/17

Thank you Kayleigh, was nice meeting you and your father. Hope you enjoy the Meriva and can now fit in all your singing equipment without hassle! Kind regards, Chineham Motor Company.

By Rosanna H on 26 February 2017 | Verified purchase

Sorted everything he said he would- any defects with the car he rectified promptly for no extra charge.

Reply from Car Insta on 02/03/17

Glad we could sort the minor issue with the locking wheel nuts, and order you some new caps. We wish you all the best with the Corsa Rosanna! Kind regards, Chineham Motor Company.

By Ruth P on 25 February 2017 | Verified purchase

I have had my car for a week and I am very pleased with it. I found the purchasing process very straightforward, I was able to make an appointment to view and test drive the car easily. The paperwork was on hand to see, and all questions were answered honestly. Lovely customer service.

Reply from Car Insta on 02/03/17

Thank you Ruth for a straightforward and pleasant sale. Also the first time we have sold to a 'lady'! We wish you all the best with the Volvo S40. Kind regards, Chineham Motor Company.

By Spencer S on 24 February 2017 | Verified purchase

John was very helpful from the get go. I explained how many bad examples of the car we'd looked at. John convinced me to travel the 250 miles to view the one Chineham had. I did and bought it. John was open and honest and did not mislead me once. He even picked me up from the train station. I gave the car a 250 mile 'test drive' home and it didn't put a foot wrong. This blessedly ended 5 weeks of stress for me, finally securing a very good car for my daughter and her growing family. Thanks a million John.

Reply from Car Insta on 02/03/17

Thank you Spencer, we pride ourselves on our integrity and reputation. We were surprised to hear how many bad examples you viewed! We are pleased you were happy with your purchase and wish your daughter all the best with the Grand Picasso! Kind regards, Chineham Motor Company.